The difference good service makes

I remember my old mate, Murray, whom i have referred to before, saying: You will return to a restaurant because the service and the food was good . Bue if the service was bad, regardless of how good or excellent the food was, you will never go back.

So, I have put this to the test and it is ABSOLUTELY true.

None of us like parting with our time or money to a service provider that is "unhappy" about receiving our business.

I like to think that everyone has customers and is in the "service providing" industry, even if you are a courier or bank clerk.

I have noticed Westpac bank clerks now introduce themselves - how civil! I feel great in saying in reply, Hi I am Sam! Now i know the person i am dealing with and they know me. Remember it's these little pieces of fabric that come together like a tapestry to form your quilt that we call LIFE.

I love the fact that i have never had to pay for my smile. I don't have to pay to walk on the beach and don't pay to swim in it. And off the top of my head they are the 3 best things in life. And they are FREE.

Try introducing yourself to more people. I know all my butchers by name, i try to thank the check out "chicks" by name, I thank referees if i play sport and i thank my patients. If you have seen the Secret they talk about being grateful. Saying Thank-you and smiling are 2 free ways to start your own ground swell on gratitude. Try it today!

Thank-you for reading this :) B